Terms of Service

1. Website Scope

The website is intended to provide information about the technology services offered by TecTel.com.uy, including but not limited to:

• Infrastructure and systems administration
• DevOps solutions
• Software development and web applications
• Cloud solutions
• Automation and technology consulting

The information published on the site is informational and indicative, and does not constitute a binding contractual offer.

2. Use of the Contact Form

When using the site's forms or contact methods:

• The user declares to act in good faith and for legitimate purposes
• The user commits to providing truthful and non-misleading information
• The user agrees not to send illegal, offensive, fraudulent content or content that violates third-party rights

Sending a message does not guarantee a response, nor does it imply the start of a commercial, contractual, or professional relationship.

TecTel.com.uy reserves the right to:

• Respond or not respond to any request
• Prioritize inquiries based on availability or internal criteria
• Reject projects or requests that do not align with its technical, professional, or ethical principles

3. Response Times

Response times may vary depending on:

• The nature of the inquiry
• Technical complexity
• Team availability
• Existing workload

TecTel.com.uy does not guarantee specific response times unless a formal contractual agreement exists between the parties.

4. Professional Services

Services offered by TecTel.com.uy may require:

• Prior technical analysis
• Scope definition
• Specific commercial agreements
• Signing of contracts or service agreements

No service shall be considered contracted until an explicit agreement exists between the parties, whether by contract, accepted proposal, or equivalent document.

5. Limitation of Liability

To the maximum extent permitted by applicable law, TecTel.com.uy shall not be liable for:

• Decisions made by third parties based on information from the site
• Website interruptions
• Errors or omissions in published content
• Indirect, incidental, or consequential damages arising from the use of the site
• Economic losses, data loss, or business interruptions related to the use of the information provided

Use of the website is at the user's sole responsibility.

6. Service Availability

TecTel.com.uy does not guarantee that the website will be available at all times or free of technical errors.

We may:

• Modify or suspend the site
• Update content
• Change or remove features

Without prior notice.

7. Intellectual Property

All website content, including:

• Texts
• Logos
• Graphics
• Code
• Documentation
• Designs

Belongs to TecTel.com.uy or its respective owners and is protected by intellectual property laws.

It is prohibited to:

• Copy
• Reproduce
• Redistribute
• Modify

The site content without prior authorization.

8. Third-Party Links

The site may contain links to third-party services or websites. TecTel.com.uy:

• Does not control said sites
• Is not responsible for their content
• Does not guarantee their availability or security

Access to external sites is the sole responsibility of the user.

9. Security and Responsible Use

The user agrees not to use the site to:

• Attempt unauthorized access to computer systems
• Distribute malware or malicious software
• Perform activities that may affect the security of the site or third parties

TecTel.com.uy reserves the right to block or restrict access in case of misuse.

10. Data Protection

Information provided by users through the site is managed in accordance with our Privacy Policy, available on this same website.

11. Modifications to the Terms

TecTel.com.uy reserves the right to modify these Terms of Service at any time.

Modifications will take effect once published on this page.

12. Applicable Law

These terms shall be governed by the applicable laws of Uruguay.

Any dispute related to the use of the site shall be submitted to the corresponding jurisdiction according to current regulations.

13. Contact

For inquiries related to these terms:

Website: https://www.tectel.com.uy

Email: info@tectel.com.uy